It is not necessary for any Client to have checked the box on our website and agreed to these terms and conditions for them to apply. If a Client accepts a quotation or proposal, then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.

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Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions in full.

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CHARGES

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All costings and charges for products and/or services provided by Green Man Marketing are defined in the project quotation that the Client receives via e-mail. This is usually sent through our accounting partner Quickbooks and all quotations are valid for a period of 30 days unless advised otherwise on the document. Green Man Marketing reserves full rights to alter or decline to provide a quotation after expiry of the quotation.

Each products/services we provide comes with their own payment terms which are detailed below in the relevant categories.

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Payment for all products/services supplied by Green Man Marketing are to be paid by cash, cheque, direct debit or bank transfer. Cheques should be made payable to Green Man Marketing and are to be sent to Green Man Marketing Suite, Unity Place Community Centre, Buckshaw Village, Chorley, Lancashire. PR7 7HZ. Should you require our bank details, these will be made available on our invoices.

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REVIEWS & FEEDBACK

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On certain products/services we offer, Client's are given the opportunity to review the appearance and content of the file during the design proofing phase and once the changes and amendments have been fulfilled.

 

Once the Client signs off and approves the design, this is then treated as complete and no further amendments are able to be made that would be included in the initial quotation. Any additional work you require after the sign off would be chargeable.

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DEADLINES AND CONTENT

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Green Man Marketing will aim as best possible to meet the expected completion date as initally agreed with the Client unless a delay is requested by the Client and agreed by Green Man Marketing or Green Man Marketing notify the client in advance.

When working with Green Man Marketing, the Client agrees to set up and delegate a single point of contact for our team to work with. This individual will be seen as the primary point of contact for the project and will work with us to progress the job in a timely and professional manner.

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During the project, Green Man Marketing will notify the Client of any required content to fulfil the job and where possible all content should be sent at the same time. Any content sent to Green Man Marketing should be put into an email, WeTransfer, Google Drive or similar. We may on occasions request the content in a different format than the Client has sent.

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FAILURE TO PROVIDE CONTENT

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Green Man Marketing is a small, local business and in order to remain as efficient as possible, we must ensure that work we have booked in for our Customers is carried out at the agreed time to meet the requested and approved deadline. On occasions we may have to reject offers for other work from both existing and new Customers to ensure our current workload is completed on time.

This is why we ask that you provide all the required information in advance of the job starting so as there are as few delays as possible. On occasions where progress cannot be made with your job because we are waiting on information to be sent or incorrect files have been sent to us and we are therefor delayed, we reserve the right to impose a surcharge of up to 25% on the total invoice.

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If an agreement is made to provide us with the required content and fail to do so within one week of project commencement we reserve the right to stop and close the project and the outstanding balance will then immediately become payable in full so we ask you to book in the work when you have everything finalised, approved and ready to send over.

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ADDITIONAL NOTES:

 

Any text content should be delivered as a Microsoft Word document or on an email with the pages in the attached document clearly formatted in a way that is easily identifiable as to where these should go. Word Documents should contain no images, video files or graphics that are to be used in any designs and should be submitted as a separate file.

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Any image content should be delivered as an original attachment either as a JPEG, PNG, PDF or similar.

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Please contact us if you need any clarification on this. 

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PAYMENT

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Invoices will be provided and sent by Green Man Marketing either before the project is scheduled to start or upon sign off of the job. Invoices are normally sent via email through our accounting partner, Quickbooks; however, the Client request  to receive a hard copy of their invoice/s. Invoices are due upon receipt unless agreed otherwise. We ask all Customers when making a Bank Transfer to include their invoice number as the payment reference to make this easier for our team to track and add to your account.

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OVERDUE ACCOUNTS

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Accounts that are left for unpaid thirty (30) days or more after the date of invoice will be considered in default and considerably overdue. As a small business we cannot afford to offer long payment terms and so Clients who surpass this time period agree to pay Green Man Marketing's expenses, including legal fees and costs for collection by third-party agencies, incurred by Green Man Marketing in enforcing these Terms and Conditions.

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ADDITIONAL EXPENDITURE

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The Client agrees to pay Green Man Marketing for any additional expenses necessary for the completion of the job. Examples would be purchase of special fonts, stock photography and videos, social media ad spend etc.

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PROJECT CANCELLATION

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If a project is cancelled by our Client during or after the design has been approved, there will be no refunds. No responses by a Client regarding a project for 30 days is considered abandoned unless we notified in advance of an absence. If the project is cancelled by Company due to Client not responding after 30 days, there is absolutely no refund under any circumstances. Any and all amounts owed to Green Man Marketing must be paid immediately.

 

REFUNDS

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The client can request a refund for their project before ANY work has begun, and if approved, a 100% refund will be issued to the Customer. However, once any of our team have begun work on the project including but not limited to research, planning, designing, etc, there are no refunds.

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TERMINATION

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Termination of any product/service by the Client must be requested in a written format either by letter or email and will be made effective on receipt of this notice. Telephone requests for termination of services will not be honoured until and unless then this is confirmed in writing by the Client and receipt of this is given by Green Man Marketing. The Client will be invoiced for any work completed to the date of the cancellation for payment to be made in full within thirty (30) days.

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INDEMNITY

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All of Green Man Marketing’s products/services may be used for lawful purposes only. You agree to indemnify and hold Green Man Marketing harmless from any claims resulting from your use of our products/services that damages you or any other party.

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INDEMNITY

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All of Green Man Marketing’s products/services may be used for lawful purposes only. You agree to indemnify and hold Green Man Marketing harmless from any claims resulting from your use of our products/services that damages you or any other party.

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COPYRIGHT

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On all projects fulfilled by Green Man Marketing, the Client retains the copyright to data, files and graphics provided by the Client, and grants Green Man Marketing the rights to use such material on their behalf. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. Green Man Marketing will not subsequently check any of these files to ensure the Client has the relevant approval. 

 

The Client is responsible for granting Green Man Marketing the relevant permission and rights for use of the same and agrees to indemnify and hold harmless Green Man Marketing from any and all claims resulting from the Client’s not having the correct copyright permissions.

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COMPANY CREDIT

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All products/services offered by Green Man Marketing offer us the opportunity to credit ourselves on the job for fulfilling this. This may be including but not limited to Green Man Marketing full logo or character outline, link, contact details etc. Should this be included is subject to Green Man Marketing to make their decision and if a Customer would prefer for this not to be included, this can be removed for an additional cost of 10% of the total job cost. This is to be paid in full before said credit is removed. 

 

The Client also agrees that their job/s may be included in Green Man Marketing's portfolio in both a digital and print format. This may show the finished outcome and the process our team went through to achieve this.

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GOVERNING LAW

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This Agreement shall be governed by English Law.

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LIABILITY

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Green Man Marketing excludes itself, its Employees and or Agents from all and any liability from:

Loss or damage caused by any inaccuracy;
Loss or damage caused by omission;
Loss or damage caused by delay or error, whether the result of negligence or other cause in the production of the product/service;
Loss or damage to clients’ artwork/photos, supplied for the job. Immaterial whether the loss or damage results from negligence or otherwise.

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The entire liability of Green Man Marketing to the Client in respect of any claim whatsoever or breach of this Agreement, whether or not arising out of negligence, shall be limited to the charges paid for the Services under this Agreement in respect of which the breach has arisen.

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SEVERABILITY

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In the event any one or more of the provisions of this Agreement shall be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired and the Agreement shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision, which comes closest to the intention of the parties underlying the invalid, illegal or unenforceable provision.